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Shipping, Returns & Packaging

We are part of the Eco-Packaging Alliance

All the prices are originally in CAD$ (Canadian Dollar)

That is why the price indicated in other currencies may vary daily, this is only due to the daily rate conversion. 

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Shipping

Our office is based in Montreal, Quebec, Canada. We can ship to virtually any address in the world. Customer is responsible for the accuracy of the address provided at checkout.
Please note: The below charges only include delivery; therefore All customers will be responsible for import duties and local taxes if applicable.

We offer Flat rates for Regular mail. Expedited Options are also available, that you can select at Checkout.

For Canada regions, we collect the appropriate GST, HST and  PST tax of the ship-to address, calculated on the order total (including shipping charges).

*All orders over CAD$ 199 are shipped for free for now for a Limited Time (no code required). 

REGION :  Regular :
Canada  
From CAD$ 1 to 199 CAD $9.95
Over CAD$ 199* Free*
   
United States  
From CAD$ 1 to 199 CAD $10.95
Over CAD$ 199* Free*
   
International  
From CAD$ 1 to 199 CAD $20.95
Over CAD$ 199* Free*

 

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Returns Policy

All fabric sales are final.

You may return all other product categories (other than fabric). They must be in the original package, for unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
 

We don't accept cancellations
But please Contact Us if you have any problems with your order.

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Our Packaging

100% ECO-FRIENDLY PACKAGING

We are proud of the way we package

For our packaging, we only use 100% recyclable and from 100% recycled material.
REDUCE. REUSE. RECYCLE.

To us, the right mindset in this matter covers all aspects of the process. Not only we try to purchase from mindful partners and manufacturers, making the best products with the most natural fibers, trying to choose labels like Oeko-tex® certification, and eventually the packaging we are using to ship it to the final customer.

We believe we are part of a whole process and each of us can make a difference.

We are part of the Eco-Packaging Alliance

We are part of the Eco-Packaging Alliance